Careers

Position overview

• The IT Administrator is responsible for managing and supporting the internal IT and customer systems, infrastructure, and user access required to keep the A2-Ai team secure, productive, and connected
• Manages users, access and permissions
• Procure, configure and maintain desktop and laptops (MacOS, some Windows)
• Manage procurement and renewals of software licenses, SSL certificates, and core IT services
• This position is onsite at our Ann Arbor office.

Specific responsibilities

• Onboards/Offboards new users to IT systems
• Manages support request via ticketing systems for both internal employees and external customers
• Maintains office network and IT systems

Qualifications

• BS or BA preferred, information technologies field is a plus
• Experience in an IT-related field.
• Working knowledge of the IT concepts
• Working knowledge of Okta, m365 is a huge plus
• Active Directory/Microsoft experience is a plus
• Very organized and procedure focused.