The IT Administrator is responsible for managing and supporting the internal IT and customer systems, infrastructure, and user access required to keep the A2-Ai team secure, productive, and connected
Manages users, access and permissions
Procure, configure and maintain desktop and laptops (MacOS, some Windows)
Manage procurement and renewals of software licenses, SSL certificates, and core IT services
This position is onsite at our Ann Arbor office.
Specific responsibilities
Onboards/Offboards new users to IT systems
Manages support request via ticketing systems for both internal employees and external customers
Maintains office network and IT systems
Qualifications
BS or BA preferred, information technologies field is a plus