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IT Administrator

full-time on-site 50,000 - 80,000

Position overview

  • The IT Administrator is responsible for managing and supporting the internal IT and customer systems, infrastructure, and user access required to keep the A2-Ai team secure, productive, and connected
  • Manages users, access and permissions
  • Procure, configure and maintain desktop and laptops (MacOS, some Windows)
  • Manage procurement and renewals of software licenses, SSL certificates, and core IT services
  • This position is onsite at our Ann Arbor office.

Specific responsibilities

  • Onboards/Offboards new users to IT systems
  • Manages support request via ticketing systems for both internal employees and external customers
  • Maintains office network and IT systems

Qualifications

  • BS or BA preferred, information technologies field is a plus
  • Experience in an IT-related field.
  • Working knowledge of the IT concepts
  • Working knowledge of Okta, m365 is a huge plus
  • Active Directory/Microsoft experience is a plus
  • Very organized and procedure focused.

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